FAQs

We specialize in a variety of restoration services, including:

• Water damage restoration: From burst pipes to roof leaks, we can handle all aspects of water damage restoration, including drying, dehumidification, and mold remediation.
• Fire damage restoration: We can help restore your property after a fire, including smoke and soot removal, structural repairs, and content cleaning.
• Storm damage restoration: We can repair damage caused by wind, hail, or other severe weather events, including roof repair, siding replacement, and window repair.

• Inspection: We will thoroughly inspect your property to assess the damage and create a plan for restoration.
• Emergency mitigation: We may take immediate steps to prevent further damage, such as boarding up windows or tarping a roof.
• Content removal and cleaning: If necessary, we will remove and clean your belongings to prevent further damage.
• Structural repairs: We will make any necessary repairs to the structure of your home, such as repairing walls, floors, or ceilings.
• Cleaning and deodorization: We will clean and deodorize your property to remove any remaining signs of damage.

The length of the restoration process will vary depending on the severity of the damage. However, we will work diligently to complete the restoration process as quickly as possible while maintaining the highest quality standards.

Yes, we work with all major insurance companies. We can help you file your claim and work with your adjuster to ensure you receive the maximum coverage for your repairs. (See note below about clarifying payment process)

We can still help you restore your property. We offer competitive rates for our services.

Contact Signature Restoration today to schedule a free consultation and estimate. We are available 24/7 to answer your questions.

When our local roof replacement experts inspect roofs, we search for shingles that are lifting and creased or have been affected by hail damage. When inspecting siding, we look for small dents caused by hail on all elevations or boards that have been separated from the property due to high winds. For interior leaks, we first inspect the surrounding infrastructure to see if there is plumbing near the leaks. If so, insurance companies correlate the leak to the plumbing, but if there is no surrounding plumbing, the leak can be correlated to damage from the roof. All in all, each property requires a thorough inspection to determine if the damage meets the necessary qualifications for a full restoration.

If we determine your property is eligible for full restoration through your insurance company, our local roof repair experts will help call in the claim with your permission. In our experience, once the claim has been opened, an adjuster will be assigned within 24 to 48 hours to your claim who will then inspect the property themselves and revise an estimate that we use as our official estimate. From this point, approximately half of the estimated amount will be sent directly to you, the homeowner. For example, if the estimate is $9,000, insurance will send about $4,500 or $5,000. In the state of Maryland, a restoration company is only permitted to collect 1/3 of the overall estimate at a time, so if the estimate is $9,000, the homeowner will pay three installments of $3,000 throughout the project's duration. If you have a mortgage, your insurance company will require that the first check you receive from them be endorsed by your mortgage company, meaning you will need to send your mortgage a signed copy of your contract from us.

It depends! The duration of the project itself is determined by several factors including availability of materials, weather patterns, and the size of the project. In our experience, average-sized, single-family homes that are simply seeking roof replacement may see their project actualized in as little as a day. Larger, mansion-style homes seeking remodeling services may see their project actualized over 1 to 2 weeks depending on the size of the home, based on our expert experience.

In the case of poor weather conditions, we are not permitted to install any roofing materials to ensure proper adhesion. If we install a roof during poor weather, the warranty through Certainteed may be voided, something we would never allow to happen to our clients. It is also important to note that the involvement of insurance companies may prolong the completion of the project due to mailing deliveries and/or high work volume. When you are looking for experienced roofing companies, call the experts at Signature Restoration Solutions.

We work with all insurance companies! See below if your insurance company is listed. If your insurance is not listed, give our local roofing contractor a call so we can answer any questions!

• USAA
• Liberty Mutual
• Progressive
• Geico
• Homesite
• Erie
• Travellers'
• Nationwide
• Allstate

According to This Old House, as of 2023, 253,044 roofing contractors are in the United States. Make the right choice and call Signature Restoration Solutions today.